Run by makers, trusted by Swiss campsites.

Challenge

A lakeside site with 220 pitches running reception on paper. Every Sunday evening meant an hour of copying guest cards into the HESTA portal by hand, and tourist tax was reconciled municipality by municipality on a spreadsheet.

Solution

CampOne replaced the paper cards with a single check-in screen. Guest data now flows straight into HESTA, and tourist tax settles automatically per overnight — no forms, no follow-up.

Result

Reception got its Sunday evenings back. Roughly ten hours of admin a week disappeared, and the annual HESTA audit went from a stack of forms to a one-click export.

“It is the first software that actually understands how a Swiss campsite runs. The HESTA report files itself, and I stopped dreading month-end.”

Thomas Brunner · Managing Director

Challenge

A high-traffic city-edge site that took most bookings by phone and email. Double-bookings crept in at peak weekends, and there was no way for guests to reserve a specific pitch online.

Solution

The interactive pitch map went live on the campsite website included with CampOne. Guests now pick their exact pitch, pay with TWINT or QR-Bill, and the availability calendar blocks overlaps automatically.

Result

Online bookings climbed steadily through the first season and occupancy rose 25% year on year. Double-bookings dropped to zero once the map became the single source of truth.

“Our guests love booking online — and it shows. The pitch map completely changed how our reception works.”

Sandra Müller · Operations Manager

Challenge

A Ticino site serving a mix of Swiss, Italian and German guests. Invoicing meant hand-typing QR-Bills, and the owner spent evenings chasing tourist-tax numbers for the comune.

Solution

CampOne generates a compliant Swiss QR-Bill for every booking, in the guest’s language, and syncs paid invoices into the accounting export. Tourist tax is calculated per stay and reported automatically.

Result

Manual invoicing dropped to zero. Payments now reconcile back to each booking on their own, and the comune reporting that used to eat a weekend is now a single figure at month-end.

“Finally, software that understands tourist tax and QR invoices. No Swiss campsite should have to run without it.”

Marco Bernasconi · Owner

Challenge

Three alpine sites, three sets of spreadsheets and three different ways of doing things. Comparing performance across locations meant a week of consolidating numbers by hand every month.

Solution

All three sites moved onto the CampOne Network plan with central reporting, cross-site benchmarks and role-based access, so each site manager sees their own numbers and head office sees them all.

Result

A week of spreadsheet work became a Monday-morning glance. Head office now spots an underperforming weekend across the group before it becomes a trend.

“We run three sites from one screen now. Cross-site reporting turned a week of spreadsheets into a Monday-morning glance.”

Petra Achermann · Group Director